Privacy Policy

At https://motor-finance-claims.dreamdwellings.net, commonly referred to as motor-finance-claims (‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. This comprehensive Privacy Policy details our approach to handling personal data in accordance with a multitude of privacy standards, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other privacy laws.

This policy is designed to cover all aspects of your interaction with our website, applications, services, and products. Please be aware that this policy does not apply to external platforms, applications, products, or services you may encounter via links from our platform, each of which will have its own privacy policies.

Our Privacy Policy addresses the following processing activities:

  • Engaging with our applications and services as an authorized user.
  • Navigating through our websites that fall under this Privacy Statement.
  • Interacting with us through various forms of communication, including newsletters, emails, calls, or text messages/SMS.

We collect a range of personal data to facilitate our services. This includes but is not limited to:

  • Account information to manage your user profile and account.
  • Payment information for transaction processing.
  • Financial information for credit and payment verification purposes.
  • Purchase information to track orders, warranties, and service requests.
  • Mobile device identifiers to enhance service delivery and user experience.
  • Location data when necessary for location-based services.
  • Feedback to improve our products and customer service.
  • Social media information if you choose to connect your social media accounts with our services.
  • Product information to provide targeted support and offers.

This data is collected through various means, including direct user input, interactions with our services, and automated technologies like cookies and tracking tools. We also receive data from third parties, which is subject to their privacy practices.

Our website uses cookies to ensure a personalized and efficient experience for users, as well as for analytics purposes. Users can manage their cookie preferences through our dedicated Cookie Manager tool.

We adhere to strict data retention and deletion policies in compliance with the law. Personal data is retained only for the duration necessary for the purposes for which it was collected. Once these purposes have been fulfilled, or as required by law, we take steps to delete or anonymize the data in our possession.

To safeguard your personal data, we implement a range of organizational and technical measures, including secure communication protocols and partnerships with reputable third-party service providers who are bound by confidentiality and data protection obligations.

We are committed to respecting the privacy of children under 18 years of age and do not intentionally collect their personal data.

As a user, you have a set of rights conferred by privacy laws depending on your location. These rights include accessing your data, rectifying inaccuracies, requesting erasure or restriction of processing, obtaining your data in a portable format, opting out of processing for certain purposes, non-discrimination for exercising your privacy rights, filing appeals or complaints with relevant authorities, and withdrawing consent at any time.

We reserve the right to amend this Privacy Policy at any time to reflect changes in laws or our data handling practices. Any updates will be promptly posted on our website for your review.

For any inquiries, unsubscribe requests, or questions related to your personal data, please reach out to our privacy team by contacting us via email at [email protected] or through written correspondence to the address provided on our website.